Cookie Policy

Eyevel LLC

1. What cookies are

1.1 Cookies are small files a website stores in your browser. Related technologies such as local storage do the same job. This page covers both.

2. What we use

2.1 Analytics. We use PostHog to understand how people move through the site. It stores an identifier so repeat visits from the same browser are recognised as one visitor rather than several, and it records anonymised session replays. All form inputs are masked in those replays, so what you type into the booking form is never captured.

2.2 Your cookie choice. When you press Accept or Decline on our cookie notice, we store that choice in your browser's local storage, named eyevel_consent, so we don't ask again. It contains only the word "accepted" or "declined" and is only readable by this site.

2.3 Booking form. Our quote form is our own. It runs as part of the page rather than in a frame, and it stores nothing in your browser. Address suggestions come through our own server, so Google does not receive your IP address from them.

2.4 Quote and payment pages. Your quote, contract and payment pages open on our quote app. The payment page uses Stripe, which sets its own cookies to help prevent fraud.

2.5 When these load. On every page except the booking page, the quote form is not loaded until you scroll down to it. On /book the form is the page, so it loads straight away. The map described below also loads only if you scroll to it.

2.6 Maps. The map on our home page is a Google Maps embed. Google receives your IP address when it loads, and it may set its own cookies. Our typefaces are served from our own site, not from a third party.

2.7 What we do not use. We do not place advertising, retargeting or cross-site tracking cookies of our own, and we do not run Google Ads or Meta pixels.

3. Turning analytics off

3.1 Analytics runs unless you turn it off. The first time you scroll or tap on our site, a notice asks you to Accept or Decline. If you decline, analytics and session recording are switched off for that browser straight away and nothing further is sent. You can change your mind at any time with the Cookie Settings link in our footer.

3.2 Your choice is stored per browser and per device, so you will need to set it again in another browser, or if you clear your site data. Declining covers the quote form too.

3.3 You can also block or delete cookies in your browser's own settings. Parts of the site, including the booking form, may not work properly if you block everything.

4. Changes to this policy

4.1 If what we load changes, we will update this page and the date at the top of it.

Questions? Email info@eyevel.com or call (818) 527-2122. See also our Privacy Policy and Catering Agreement.